Public offer for Top Clients

Public offer

PLEASE READ IT CAREFULLY

If you do not agree with any point of the Public Offer, you have the right to refuse to purchase Goods provided on the website of the Online store.

1. THE PROPOSAL AND ITS PARTIES

This offer, addressed to an indefinite circle of persons, containing all the essential conditions, from which the will of FILUET SILK WAY LOGISTICS LLC (hereinafter referred to as the "Seller") is seen to conclude an agreement on the terms specified in the offer with any individual who has reached the age of 18 and has legal capacity (hereinafter referred to as the "Buyer"), and contains all essential conditions for the purchase of goods in the Seller's Online store (hereinafter referred to as the "Public Offer")

2. TERMS USED

The buyer is an individual, a resident of the Republic of Uzbekistan, registered on the HerbalifeNutrition website, who purchases Herbalife Nutrition products only for personal consumption using his ID number, who is not engaged in entrepreneurial activity.

Acceptance — acceptance of a Public Offer on the terms specified in the Public Offer, entailing legal consequences for the Buyer and Seller.

Online store — the official online store of the Seller, located at the Internet address: uz.myfiluet.com

The product is an object of agreement between the parties, a list of assortment items presented in the official online store of the Seller. The appearance of the Product may differ from the pictures and photos posted in the Online store.

Product Information - The Seller provides the Buyer with complete and reliable information about the Product, with all essential conditions, including information about the main consumer properties of the Product, the place of manufacture, as well as information about the warranty period and shelf life of the Product on the website of the Online store

The price of the Product is the price for each item of the Product indicated on the website of the Online store and determined unilaterally and indisputably by the Seller.

The Buyer's application is an established online form on the website of the Online store, issued by the Buyer with the intention to purchase the Seller's Goods on the terms of a Public Offer

3. GENERAL PROVISIONS

3.1. The Buyer's order of the Goods posted on the online store's website means that the Buyer agrees to all the terms of this Public Offer, which is an Acceptance of the terms of the Public Offer.

3.2. The administration of the Online Store's website has the right to make changes to the Public Offer without notifying the Buyer, these changes are mandatory for the Buyer from the moment they are published on the Online Store's website

3.3. The validity period of the Public Offer is unlimited, unless otherwise indicated on the website of the Online store.

4. REGISTRATION AND APPROVAL OF THE APPLICATION

4.1. The Order of the Goods is carried out by the Buyer by filling out the Buyer's Application through the service of the website of this Online store.

4.2. When making a Buyer's Request, the Buyer undertakes to provide the following registration information:

4.2.1. Surname, first name, patronymic, age of the Buyer or the person (recipient) indicated by him;

4.2.2. The address to which the Goods should be delivered;

4.2.3. E-mail address;

4.2.4. Contact phone numbers;

4.2.5. Name, quantity, assortment, article, price of the Product selected by the Buyer

4.3. If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer fails to provide the necessary information, the Seller reserves the right not to sell the Goods to the Buyer.

4.4. The Buyer is responsible for the accuracy of the information provided when making the Buyer's Request.

4.5. The Seller has the right, without explanation, to temporarily or permanently refuse to accept and execute the Buyer's Request in the following cases:

- if the Buyer had previously made an Application and did not pay for it, refused the Application at the time of delivery of the Goods, did not accept the delivered Goods; - if the Seller has reason to believe that the information provided by the Buyer when placing the Order is not true or is provided in incomplete volume, as well as in the case of offensive and/ or inappropriate behavior of the Buyer.

4.6. Execution of the Buyer's Request is the fact of approval and acceptance of the Buyer's Request by the Seller.

5. THE MOMENT OF CONCLUSION OF THE CONTRACT

5.1. The Agreement between the Buyer and the Seller (hereinafter referred to as the "Agreement") it is considered concluded after the Application is processed by the Buyer.

5.2. The text of this Public Offer is the terms of the agreement.

5.3. The fact of registration of the Application by the Buyer is an unconditional fact of the Buyer's full acceptance of the terms of this Public Offer.

6. OBLIGATIONS OF THE PARTIES

6.1. The Seller undertakes to:

6.1.1. fulfill all obligations set forth in this Public Offer;

6.1.2. to ensure the confidentiality of the Buyer's personal data in accordance with the procedure established by applicable law, as well as taking into account the provisions of Section 13 below.

6.2. The Buyer undertakes to:

6.2.1. Before processing the Buyer's Application, familiarize yourself with the contents and terms of the Public Offer, the prices of the Goods offered by the Seller in the Online store, as well as accept all the conditions and possible restrictions indicated on the pages of the Online store.

6.2.2. Pay for the ordered Goods and their delivery on the terms of 100% prepayment, as well as accept the Goods at the agreed time and place, as well as on the established terms.

6.2.3. Do not use the Product for resale purposes.

7. CHANGING THE TERMS

7.1. The Seller has the right to unilaterally (by placing them on the pages of the Online store) change the terms of the Public Offer, the Contract, the Prices of Goods and related services, methods and terms of payment and delivery of goods, as well as possible restrictions.

7.2. All changes come into force after publication and are considered to be brought to the attention of the Buyer from the moment of such publication. In this case, the terms of the Order issued before the change of the condition are not subject to change. Such an Order will be executed in accordance with the terms and conditions published on the date of placing the Order.

7.3. The presence of the Product in the Seller's Online store is not a guarantee of its availability. If Applications from Buyers for purchase with 100% prepayment are accepted for certain Goods, and at the same time this Product is not available for reasons beyond the Seller's control, the Buyer will be offered a choice of one of the following options (conditions):

- Refund of the entire prepayment amount;

- New offer with new delivery dates;

- Selection of another range of Goods available, with an additional payment or refund of part of the money, based on the amount previously deposited by the Buyer in the amount of 100% prepayment.

7.4. In case of a change in the Price of the ordered Goods, the Buyer has the right to confirm or cancel the Purchase Order if the price is changed by the Seller after placing the Order.

VIII. DELIVERY AND TRANSFER OF GOODS

8.1. The Seller provides the Buyer with Goods delivery services.

8.2. The Seller is obliged to deliver the Goods to the place specified by the Buyer in the Buyer's Request within 5 working days after payment for the Goods by the Buyer.

8.3. The Seller indicates the cost of delivery of the Goods on the website of the Online store.

8.4. The ownership of the Ordered Goods passes to the Buyer from the moment of the actual transfer of the Goods to the Buyer. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment of the actual transfer of the Goods to the Buyer.

8.5. If, without any valid reason, the Buyer does not accept the ordered and previously paid for Goods delivered by the Seller (or a third party - a legal entity providing services for the delivery of Goods with which the Seller has concluded a contract for the provision of courier services) within the agreed time limits to a previously established address, the Seller has the right to unilaterally suspend the Contract or withhold the Goods until the Buyer is ready to accept the previously paid Goods within the new terms agreed by the Seller, after repeated payment The buyer of the cost of goods delivery services.

9. RETURN AND EXCHANGE OF GOODS

9.1. Goods of good quality:

9.1.1. The Buyer has the right, within ten days from the date of purchase, to exchange a non—food product of proper quality for a similar one from the Seller where it was purchased, and in the absence of such a product on sale, to receive monetary compensation.

9.1.2. The buyer's demands for the exchange or return of the goods are subject to satisfaction in the following cases:

- if the product was not in use;

- its presentation and consumer properties of the product are preserved;

- a document confirming the purchase of the specified product.

9.1.3. The return of the goods is carried out through the "Delivery service" 

9.1.4. To return the Product, it is necessary:

- call the online store using the phone numbers listed in the "Contacts" section;

- print and fill out the "Refund Application";

- attach a product or cash receipt of the order to the return request.

9.2. Goods of inadequate quality:

9.2.1. The buyer to whom the defective product was sold, if the defects are found during the shelf life of the product, has the right to demand:

- gratuitous elimination of defects in the product or reimbursement of expenses for correcting defects by the consumer or a third party;

- a proportionate reduction in the purchase price;

The consumer's requirements are considered upon presentation of a cash or sales receipt.

9.2.2. The procedure for returning goods of inadequate quality is carried out as follows:

- By submitting an application for the return of the Goods, which must indicate exactly which defect contains the goods returned by the Buyer;

- After acceptance of the application, the Product is sent for inspection to determine the causes of defects in the Product;

- Based on the results of the inspection, a conclusion is drawn up on the causes of defects in the Product.

- If, during the expiration date, defects in the Product caused a factory defect, the Product must be replaced.

9.2.3. In case of dissatisfaction with the Product, the Buyer may replace the product with a similar one within 30 days from the date of purchase of the Product.

9.2.4. The procedure for replacing defective goods by the Seller:

- Within 7 days from the date of receipt by the Seller of the defective Product from the Buyer (with obvious signs of factory defects)

- Within 20 days from the date of receipt by the Seller of the Defective Product from the Buyer (if additional verification is necessary)

- Within 1 month from the date of receipt by the Seller of the defective Product from the Buyer (in the absence of a product of a similar brand)

- Within 2 months from the date of receipt by the Seller of the Defective Product from the Buyer (upon delivery to remote territories).

9.2.5. After the expiration date, claims about the quality of the Goods will not be accepted.

9.2.6. The Buyer may at any time return to the Seller unused Goods purchased from the Seller in an unopened form and in a condition suitable for resale. In this case, the Buyer must provide the Seller with a document confirming the purchase of the returned Product.  The Seller reimburses the Buyer for the cost of the returned Goods, organizes the export of products or pays the shipping cost to return the products to the Seller.

10. PAYMENT METHODS

10.1. The Buyer can make the payment through the payment systems specified in the Online store

10.2. More detailed information on payment methods for the goods is available in the Online store.

11. FORCE MAJEURE

11.1. Either Party is released from liability for full or partial non-fulfillment of its obligations under this Agreement, if this non-fulfillment was caused by force majeure circumstances that arose after signing this Agreement.

11.2. "Force Majeure circumstances" means extraordinary events or circumstances that such a Party could not have foreseen or prevented by the means available to it. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, military actions, actions of State bodies of the Republic of Uzbekistan or other states, as well as any other circumstances beyond the reasonable control of either Party.

12. RESPONSIBILITY OF THE PARTIES 

12.1. For non-fulfillment or improper fulfillment of the terms of this Agreement, the Parties are responsible in accordance with the legislation of the Republic of Uzbekistan.

12.2. All text information, graphic images and services posted in the online store have a legitimate copyright holder, illegal use of the specified information and images is prosecuted in accordance with current legislation.

13. PERSONAL DATA

13.1. By accepting this Public Offer, the Buyer agrees and authorizes the Seller to process his personal data, including last name, first name, patronymic, date of birth, gender, place of work and position, postal address, home, work, mobile phones, e-mail address, including collection, systematization, accumulation, storage, clarification (updating, modification), use, distribution, transfer on the territory of the Republic of Uzbekistan, depersonalization, blocking, destruction of personal data, as well as transferring them to the Seller's counterparties for the purpose of further processing (including collection, systematization, accumulation, storage, clarification (updating, modification), use, distribution on the territory of the Republic of Uzbekistan, depersonalization, blocking, destruction of personal data) for conducting research aimed at improving the quality of services, for conducting marketing programs, statistical research, as well as to promote services on the market by making direct contacts with the Buyer through various means of communication, including, but not limited to: mailing list, e-mail, telephone, fax, Internet.

13.2. The Buyer agrees and authorizes the Seller and the Seller's counterparties to process the Buyer's personal data using automated database management systems, as well as other software tools specially developed on behalf of the Seller. Work with such systems is carried out according to the algorithm prescribed by the operator (collection, systematization, accumulation, storage, clarification, use, blocking, destruction). The processing methods used (including, but not limited to): automatic reconciliation of postal codes with the code base, automatic verification of the spelling of street names \ settlements, clarification of data with the Buyer by telephone, postal communication with the Buyer or through contact via the Internet, segmentation of the database according to specified criteria. The Buyer agrees that, if necessary for the implementation of the purposes specified in this Public Offer, his personal data received by the Seller may be transferred to third parties to whom the Seller may entrust the processing of the Buyer's personal data on the basis of an agreement concluded with such persons, subject to compliance with the requirements of the legislation of the Republic of Uzbekistan on the provision of such by third parties, the confidentiality of personal data and the security of personal data during their processing. When transferring the specified Buyer's data, the Seller warns the persons receiving the Buyer's personal data that these data are confidential and can only be used for the purposes for which they are reported, and requires these persons to comply with this rule.

13.3. The Buyer has the right to request from the Seller full information about his personal data, their processing and use, as well as to request the exclusion or correction/addition of incorrect or incomplete personal data by sending a corresponding written request to the Seller's postal address. The consent given by the Buyer to the processing of his personal data is indefinite and can be revoked by sending a written application by the Buyer to the Seller's postal address. 

14. OTHER CONDITIONS

14.1. The parties will try to resolve all disputes related to non-fulfillment or improper fulfillment of their obligations under this agreement during negotiations.

14.2. In case of failure to reach an agreement during negotiations, disputes will be resolved in court in accordance with the current legislation of the Republic of Uzbekistan.

14.3. The sections of the Online Store explaining the terms and conditions referenced in the Public Offer are an integral part of this Public Offer.

15. DETAILS OF THE SELLER

SELLER:

100000, Republic of Uzbekistan, Tashkent, Yunusabad district,

The intersection of Abdullah Kadiriy street and 5-Niezbek Yuli passage, building 1.

TIN 306505687, OKED 46900, r/s:20208000905093017001, in KAPITALBANK JSCB, MFO bank 01088, OKPO bank code 23839834